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Question

Receive koodo roaming alert but I did not turn on roaming

  • 17 January 2024
  • 2 replies
  • 44 views

Hi I receive roaming alert but I did not turn on roaming, can any Koodo agent please assist me?

I do not want to be charged a roaming fee.


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2 replies

Userlevel 7
Badge +4

Receiving those messages don't charge you automatically.

Go to your phone setting and  manually select Koodo as your mobile network operator.

More info:

https://www.koodomobile.com/en/help/understanding-how-youll-be-charged-while-travelling?search_api_views_article_search_fulltext=Roaming

 

 

Userlevel 7
Badge +4

How did you turn off roaming?  Because there is no easy way to just turn off roaming.

Where are you traveling to?  And are you there now?