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Question

Past bill pdfs not downloading

  • 28 February 2024
  • 1 reply
  • 19 views

I have been trying for 30 minutes to download my past pdf bills. I tried requesting all three at once and the downloader would not complete the download. I tried to start again and requested one download and the same thing happens. I turned off the protections in my browser and tried again with one download at a time and it still did not work. Please fix the downloader so I can download my past bills.


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1 reply

Userlevel 7
Badge +4

Which web browser are you using? Can you try on on a different device or different web browser? 

As well, test the incognito/invisible mode of the web browser to see if that can help