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Question

overcharged

  • 13 April 2024
  • 1 reply
  • 31 views

I have changed my phone plan to a cheaper one (50$ - 35$) , why am I being charged the same amount. 


1 reply

Userlevel 7
Badge +4

Hi @moonshots 

The change has been made after the bill date, and it’s not reflected on that bill, however, you should see a prorated refund on the next bill. More about proration you can find here https://www.koodomobile.com/en/help/proration

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