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Asked for a seasonal hold that I managed to get a discount on. (Normally 30$, got it for 20$/month for 6 months.)

Got charged 15$ extra for a change of plan. I think the rep got mixed up because I got 3 different emails. 

Now I'm in Mexico, the AI can't help and I can't schedule a callback because I'm on seasonal hold and they don't accept international calls.

Any email adress I can reach out to?

Not an email address. Let me flag a rep to assist uo here with the $15 charge.

Hi ​@Jacinthe Ménard, please sign in using your Self Serve credentials as shown below so we can access your account and check. Thank you!

Done! :)

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