I just wanted to give a huge shoutout to Estefany in customer service for helping me out with two different issues. She was fantastic!

First, I reached out about canceling one of my protection plans, and she took care of it quickly and smoothly. On top of that, she offered me a three-month streaming service as a bonus, which was a really thoughtful gesture!

Then, she helped me with an overcharge on my billing. Estefany was thorough, patient, and ensured that everything was taken care of quickly. She went above and beyond to make sure I was satisfied, and I truly appreciate her dedication to providing top-service.

Estefany is a true professional, courteous, knowledgeable, and always focused on the customer’s needs. It’s rare to encounter such exceptional service, and I’m incredibly impressed with her efforts. Great service like hers is hard to come by, and I just wanted to make sure she gets the recognition she deserves. Thanks again, Estefany for your help! Keep up the amazing work! you made my day :)