I and my wife has 2 accounts and am trying to pay our Koodo bills using credit card and it is not accepting for 3 months in a row. I read that it might be due to address change. I checked and credit card and Koodo addresses are the same. However while paying using bank account it goes through fine (It has the same address). Is koodo trying to force us to direct pay to avoid Credit card fees it incurs??
I and my wife has 2 accounts and am trying to pay our Koodo bills using credit card and it is not accepting for 3 months in a row. I read that it might be due to address change. I checked and credit card and Koodo addresses are the same. However while paying using bank account it goes through fine (It has the same address). Is koodo trying to force us to direct pay to avoid Credit card fees it incurs??
Are you using an international credit card? If that is the case, you will need to schedule a callback through Koodo Assist to speak with a rep. https://Koo.do/Chat
I and my wife has 2 accounts and am trying to pay our Koodo bills using credit card and it is not accepting for 3 months in a row. I read that it might be due to address change. I checked and credit card and Koodo addresses are the same. However while paying using bank account it goes through fine (It has the same address). Is koodo trying to force us to direct pay to avoid Credit card fees it incurs??
Are you using an international credit card? If that is the case, you will need to schedule a callback through Koodo Assist to speak with a rep. https://Koo.do/Chat
I am using CIBC credit card
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