We recently moved my husband’s phone from Telus to Koodo. When we got the sim it had a number associated with it. We ported his old number over to replace that, but our bill is charging us for both lines. I only noticed because it seemed high and the math didn’t add up. Not sure how to get the other charges reversed.
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Userlevel 7
+4
It should be a prorated bill - it shows up twice but it’s probably just a few days for the old number and the rest for the new one. First bills can get confusing like that :) But it should sort itself all out by the next invoice!
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