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I recently just upgraded my phone 15  days ago and still had a tab balance on the old one but the day of upgrading it said it was paid off especially in my tab history in self serve but now today i just got my monthly billing and it’s still the price from my old tab not my new plan, does this mean i will be paying again this same month what my new plan/tab should be? To me it doesn’t make sense i thought the billing would switch to be a month from when i upgraded with the new pricing/plan 

If you upgrade your phone and change your plan, your tab balance and bonus will be added to your next bill.

And on your new there will be a new tab charge, prorated amount of your old plan (credit) and new plan( partial charge,)+ plan price.

Can you download your PDF e-bill and checkall those details? If you have questions, we can explain here.

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