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Question

my bill plan

  • 9 April 2024
  • 2 replies
  • 94 views

My plan was supposed $29 before tax but why out of sudden changed $35 from this month 


2 replies

Userlevel 7
Badge +4

Hi @Jy1024kr 

We have checked on our end and there is a price increase to your plan. This was announced on the previous bill, feel free to check the last page for more details https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills

 

This also happened to my account.  

Raising prices in small print on the last page of a bill

Giving you 30 days to cancel without penalty knowing that you would not see it in time.

This is the sign of a company in decay.  
Anyone working for Koodoo should seriously consider leaving. “Flo Koodoo “you should not be forced to treat people this poorly.

I will be cancelling my service … and I  am only paying  the $29 for the final month. The rest can go to collections. 
I would advise that everyone that this happened to… do the same.

I feel sorry for the elderly people that get caught in this type of business practice. Please check your parents bills once in a while. 

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