Hi
I canceled my account because I changed my mobile carrier but my phone number is still same.
Then I got negative billing from Koodo.
I did not set auto payment. So I know I cannot refund through it.
And I moved house but did not change the address before canceling the plan.
So, I think I cannot get the cheque for refund.
What should I do??
+4
You could ask the person at the previous address to give the cheque to you. If you can't, you would have to contact Koodo directly and ask a rep to assist.
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