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Question

My $34 plan has change as now $39 - what happened?

  • 15 April 2024
  • 3 replies
  • 98 views

i signed up for $34 50G and it was that price.

now this month the payment is $39 ? what happened?


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3 replies

Userlevel 7
Badge +4

Hi @ClubWarren01 

We have checked and we see that a price increase was announced on March bill page 5, please feel free to download the PDF bill in self serve for more details https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills

Well that is a bit of a shame.  I was a long time Koodo lover and left for a bit.  Came back because of the deal for 50GB for $34.  and now after the first month you raise the rate… what a bait and switch.  i will make sure i tell all my followers the level of shenanigans going on at Koodo.   

thanks for destroying my customer loyalty.   

 

 

Userlevel 7
Badge +4

When did you came back? 

Even if it was mentioned on March bill, I would contact them to make complaint if it was increased in few months.