Hi ​@lesterseven, please log out then log back in using your Self Serve credentials as shown below so we can check on this for you.  Let us know when it’s done, thank you!

I tried this an hour ago, and tried again right now and get this message. 

Can you clear the cache of the web browser and try again or use the “incognito” of the web browser to see if that can help?

I just tried clearing cache, and using incognito. Two different browsers, Safari and Chrome. Still the same message.

Did it ever work before? I am wondering if your self-serve account wasn’t created properly.

I’m able to login to my Self-Serve Account for billing and everything but I’m unable to login for the community.koodomobile.com site

​@lesterseven 

Have you also tried from a different device?

This was on my iPhone.

​@lesterseven 

Please send us a message on social media Facebook or X/Twitter using the links at the bottom of this page, so a rep can look into it further.