Hello, I got a new line with my new device during the B Friday sale and I had enabled pre authorized payment on my account. But I did not receive my $5/month discount as promised on my first bill.
Could you please help?
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Hi
The bill date was 1 day before setting up the autopay, this is why the autopay discount wasn’t applied.
It will however apply starting your next bill since you plan is eligible with the autopay discount, more info about the autopay discount here https://www.koodomobile.com/en/help/auto-pay-discount?srsltid=AfmBOor5bEPOCU8DX2C92U8uwbC8_uGFNGcCGLZ4j6rCVm8iV_vkwaIR
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