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I placed an order for iphone 16 pro max but got it cancelled before shipping. But even after 1 month my bill is still reflecting 74 dollars for the tab balance in my bill. Koodo has not ben able to resolve my issue. Don’t know what they’re good at if they can’t resolve customer queries.

Maybe the bill was generated already. What does it show on the amount due?  


Hi @Amrit.36 

We have verified and we have applied a refund for the monthly tab to your bill.

The details will be visible on your next bill. Please let us know if you have further questions.


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