Koodo Community
Question

i want to not be charged and cancel my account

  • 28 December 2022
  • 1 reply
  • 34 views

So I signed up for the black Friday deal of 50gb and was charged $65 or so just yesterday. The thing is I never activated my account or did anything, I never even opened the letter that came in the mail from them. I don't even know where it is. How can they charge me knowing I did nothing to activate it !!!?!?!?


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1 reply

Userlevel 7
Badge +4

The sim card is activated as soon as the order ships, not when you put it in your phone.