Have looked through related topics and can not seem to find in either the monthly agreement or on my bills when or if my promitional disocunt ($20 off) will end.
On the bills it just inidcates;
**Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. For example, a $10 discretionary credit offered in ON includes $1.15 HST, meaning the credit value displayed will be $8.85. The $1.15 HST is captured as a reduction in the amount of tax charged on your balance owing. For more information, please visit www.koodo.com/billcredits
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There’s not really a spot to go in self serve to find out. Bill credits generally stay on for 12 or 24 months. In some small cases I’ve also seen 6 and 15 months.
We have looked into it and the monthly discount for the active number on your account has ended.
You can check for deals in self serve, in case you decide to upgrade your phone or if you look for a better plan.
Hi
As the current plan is outdated now in terms of value without the credit (will go in and change the plan)
You can refer to your Customer Service Agreement. It should be available for download in your Self-Serve portal.
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