Skip to main content
Koodo Community

Just received my bill and it says extra charges- minutes- $17.00
never took my phone out of province. i wonder if roaming is per city instead of country.

I am out of country right now but phone is sitting at home so don’t see any reason for charges.

Hi @billy2024 

We have reviewed the details and the charges are for call forwarding, please download the PDF bill in self serve for more details.

More info about call forwarding can be found here https://www.koodomobile.com/en/help/call-forwarding?srsltid=AfmBOorH03RYFNkLy567kiKtmcY_1Ms3nTF6ITUwbNm1Frdk0Yvy8b7b


Reply