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Question

Extra Charge of $5 on the Base price

  • 12 April 2024
  • 1 reply
  • 48 views

I have not received any email or a call regarding this increase. I have barely started this line few months ago and was told that the base rate of $35 will be my price for 24 months. Now all of a sudden, it has changed to $40 this month. What is the reason? And Who shall I contact regarding this?


1 reply

Userlevel 7
Badge +4

Any price increase has to be announced 30 days before. Usually it’s done so in the fine print at the very bottom of the bill before the price increase occurred.

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