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Hi,

On Oct 11--I received a text about being connected to easy roam...I didn’t go to US…

I want to make sure I will not be charged for easy roam on Oct 11.  I also had my easy roam OFF.

thanks,

Sylvie

Hi @sylvie22 

Pease reply back here or start a new post if you see any charge on the next bill and we will look into it further.

For more info about how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296

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