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Question

Easy roam charge in Canada

  • 20 February 2024
  • 1 reply
  • 35 views

I was on a flight to Edmonton from the lower mainland and got a notification about easy roam, and it’s showing an increased amount on my monthly bill. Could this be adjusted? Thanks


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1 reply

Userlevel 7
Badge +4

Hi @OrbitalDrop 

We have reviewed the details and we have been able to remove the charges since it was due to accidental roaming.

We recommend checking this article to find out more about how to prevent unwanted roaming charges: