I was charged both the old rate and new rate for changing my plan. I did change my plan at the very start of my bill cycle from $39 to a $30 plan. I was wondering if I will get a credit on my next bill, if so how much?
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Userlevel 7
+4
When did you change your plan?
How did you change it?
Edit : I just checked my bill to see how it looks like. It looks different because if you have 2 lines, then you get detailed info for each line.
If you change the plan, it usually show new charge and credit with duration of each plan.
Also, if your cycle is from 7th to 6th, then it too soon to generate new bill. Can you wZit for few more days to get new bill?
Userlevel 7
+4
Hi
We have checked and we do see that a credit of $39 will appear on your next bill for the proration.
Thank you for the quick response Flo Koodo
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