Hello,
I have not gotten an additional discount of $5/mo. with auto-pay. I don't understand why as I always set up auto pay.
Can someone please help me ?
Thabk you in advance.
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Do you have a plan that is eligible for auto pay?
(If you’ve had the same plan for more than a few months, it would be an older one that isn’t eligible)
I do I changed it to one that does have that option after I saw that my bill went up.
Hi
If the plan was changed in the middle of the billing cycle, the autopay discount will start applying as of next bill. For more info, please check this article https://www.koodomobile.com/en/help/auto-pay-discount?srsltid=AfmBOorLT9ZB1M5_F6jUVj-_VZ0XV1cJ6SY4Ym3EbFowAmyYeeen1WK8
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