Phone was disconnected two months ago but I am still being charged monthly! Who do I speak to about this as I am very frustrated!
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Userlevel 7
+4
Have you paid the last bill? When you said your phone was “disconnected”, what was the reason for that? Did you ask a rep to cancel your account?
Userlevel 7
+4
Hi
We have checked and we see that the charges are related to the phone tab balance and tab bonus, for more details, please download the PDF bill in self serve https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills and if you have further questions, please let us know.
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