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I received a notice that my stream+ was not paid and it has been de activated.   I paid my bill on nov 4

Hi @Greenmow96 

The payment for Stream+ should come out of your credit card since it’s a monthly subscription.

Based on the details on our end, we see the last payment for Streamm+ was in October.

Do you see a payment listed on your credit card statement on October, for Stream+?

 


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