i signed up for stream+ and home internet bundle online.
credit card was maxed out at first attempt to pay. paid off credit card, tried to pay for bundle.
it worked for stream+ but wont work for internet. keeps asking me to update card. won’t let me update card.
requested a callback several times and keep getting disconnected.
Stream+ is also showing the wrong platforms in my account. and only basic when i chose premium?
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What sort of error(s) are you getting when you try to update it for your internet package.
For stream+, upgrades and downgrades are not supported at this time. If you’ve purchased Stream+ Basic and want to switch over to Stream+ Premium, you’ll need to cancel your Stream+ plan, wait for your invoice cycle to reset, and then purchase your preferred Stream+ plan.
Try clearing the browser’s cache and try again. I has similar issue when I added Stream+
+4
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