I recently left Koodo and joined Virgin. My account is still active because I have to pay my last bill + some early port out or upgrade fee, not exactly sure what it was. Anyways, if I was looking to return to Koodo, would I be able to get my old plan back?
Thanks
It depends though. When did you port out?
You could try to schedule a call back or visit a Koodo kiosk and ask a rep to do it.
It depends though. When did you port out?
You could try to schedule a call back or visit a Koodo kiosk and ask a rep to do it.
November 28th - I called and they told me that they keep the account active for up to 3 months. If I decide to switch back at anytime during that period, I’ll be able to get the plan that I had before I left!
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