So, my bill cycle is from the 8th- 7th of each month. I just cancelled my service on the 9th, one day after a new bill starts, and I have to pay a full month’s bill? Can someone please point out where I find this in the contract? I cannot seem to locate it.
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Userlevel 7
+4
Hi
When porting out/ canceling, a partial credit will be applied on the final bill (next bill date coming after the cancelation date).
More info about cancelations can be found here https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
I received this bill since I cancelled the service. The bill was sent to me due to the cancellation. It states I pay a full month bill for 1-day worth of service. I would have had to sign this agreeing to this. Please advise where I can find it.
Userlevel 7
+4
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