I’ll flag a rep to look into it for you since you were still in Canada.

To prevent this in the future you can change your network settings from automatic to manual and then select Koodo

Hi @emevek,

We have looked into the charges you mentioned and as they are accidental roaming we have added a credit to your account, you can check it out in your self serve.

To avoid future charges please make sure the data roaming is turned off in your phone settings and you are manually connecting to the Koodo network.

For more information on how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296