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Change in charges

My last bill was $45.59. Now it\s $56. How come it’s more?

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Best answer by Dinh 14 February 2024, 21:16

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Userlevel 7

+4

Could you download the pdf bill in selfserve and check the page 3 and 4 of it to see the detail breakdown. There are many potential reasons

I.E Promotional monthly credits that have ended.

Userlevel 7

+4

Hi @Bette

We have checked the details and there was a discount that ended with the January bill.

As @Dinh suggested, feel free to check the PDF bill for more details.

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