My payment card has expired, so I want to change it.
I tried online several times, but I couldn't change it,
I've been to the Koodo store a few times, but they can't change it either.
The reason is that the subscriber is not me, but my husband, so I can't confirm the subscription under my name.
My husband is in Korea, what should I do?
Is there a way to make a payment?
It is difficult to talk on the phone because I am not good at English, is there a Koodo email address where I can work?
They don't have a Koodo email contact. You could send a message through Facebook or X.
Di you have a bank account here? Did you try to make payment through online banking?
Hi
If you have a Canadian bank account you can pay using your Koodo account number and Koodo Mobile as the payee.
Where can I make a payment? Should I go to the bank counter or go to the Koodo store?
I've tried to pay online Koodo but can't do anything with my account.
There's only a warning to try again in an hour...
I've tried to pay more than 100 times, but there's no way I can do it.
I've been doing this stupid thing for two months.
Please tell me how to make the payment.
I've tried to pay online Koodo but can't do anything with my account.
There's only a warning to try again in an hour...
I've tried to pay more than 100 times, but there's no way I can do it.
I've been doing this stupid thing for two months.
Please tell me how to make the payment.
Could you try to clear the cache of the web browser and/or use the invisible/incognito mode to see if that can help?
You could also dial *611 from your Koodo handset to follow the voice command, check your balance and use your credit card to pay.
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