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I have been trying for over a week to cancel my account. Your Koodo Assist bot tells me you’re too busy to schedule a call back. I want this account cancelled immediately! I am not paying for an account because you’re too busy to talk to me about cancellation. This is absolutely ridiculous!  

Hi ​@matt_f, apologies for the delay, you can send also us a private message on Social Media via Facebook, X/Twitter or Instagram. 

Hi ​@matt_f, apologies for the delay, you can send also us a private message on Social Media via Facebook, X/Twitter or Instagram. 

I've sent  you a message here. Cancel my account please

You can send a message to a rep on Facebook Messenger to cancel your account. https://m.me/Koodo 

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