Why can I not see or print any of my invoices. My balance says 0, but when I look at the transactions, it looks like I may have a balance but I can’t check because I don’t see any invoices!
This topic has been closed for comments
Hi
Will you please share a screenshot of how it shows when you try to view your bills?
Please hide any personal info!
Note I have been a client for over 6 months...
When I click on Download PDF:
When I click on View PDF
Thank you for the details!
We have forwarded the details to our support team to further investigate.
There is indeed a balance due, we have sent you a PM with more details, please check the inbox section under your community profile when you get the chance.
I have the same problem!
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.