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Hello, I was went to try to pay my bill. However whenever i click on self serve it just brings me to a screen that says link an account but I’ve been a koodo customer for a while now and never had any issues before.

Same has been happening to me. I’m glad to see I’m not the only one. But sorry you are going through the same. I wonder what Koodo is doing.


Looks like whatever the issue was, has been resolved. I’m now able to access self serve section.


Yes, came back about 30 minutes after my post :)


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