Hello,
3 weeks ago, a guy by the name William Kerry from Koodo came to our building offering us 35.00/month 60GB 5G plan CA/US unlimited whereas the same plan is on promotion online for 45.00/month.
He told us even if the plan is 45$/month online; he will give it to us for 35.00/month. He explained that as a door-to -door vendor, Koodo gave him some kind of special promotion code to use to be able to give the same plan for 35.00/month.
Almost everyone in my building subscribed for that plan. It’s only recently when we receive our koodo mobile bill, we see koodo charge 45+tx instead of 35$.
We contacted Koodo, they confirmed that that William Kerry is a Koodo employee, his phone#: is verified, but Koodo couldn’t help.
We intend filing a petition to charge Koodo for misleading; but we are waiting to sse if Koodo can be resolved the issue.
