REDACTED
Billing Issues
What is your billing issue?
If you share anything, please make sure you are not sharing any personal info
Kindly help me i have given bill which i don't understand, i was on prepaid so i switch to monthly bill so i was i was told no need for connection fee because am existed customer gor Koodo, now you are billing me at first $106,second $112,kindly help me
Login to self serve aND download your detailed pdf ebill. What does are the detailed charges for?
Note that your first bill is expected to be higher due to proration. Please review this link and watch the video
https://www.koodomobile.com/help/proration
Reply
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.