My bill is always the same every month. Until this month. It is always $16.48. Now it is $17.83. Why? And without notice or explanation? You have to stop doing this. Please explain.
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Hi
We have looked into it and the extra charge is for texts sent to US/Intl numbers.
For more info, please check the PDF bill in self serve https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills?srsltid=AfmBOoqLt8j3XZaWNfifbh79NOpfp6tj_NLyKMKjpVXQrpe9yEK3Q7ul
If you plan on sending texts to international number regularly, we recommend checking the Unlimited International perk, which can be added as additonal perk (for an additional cost). More info here https://www.koodomobile.com/en/help/koodos-pick-your-perk-plans?srsltid=AfmBOop_MplD7fntiWaFlFmZthEAYtO8MN6JPrR7FFlE_IWtfT9LKvwR
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