my latest invoice has $0.90 for charges for receiving SMS, although I have unlimited messaging within Canada,
Msg texte - Reçu 0,90 $
I checked these messages, and they are sent by Koodo/Telus shop that newly open close to me.
Can you please adjust the invoice, and remove the wrong charges ?
That was weird, let me flag a rep to look into it.
Hi
We have looked into it and we found it was a glitch which triggered the charges the day when the plan was changed.
We have removed the charges, feel free to check the updated amount due in self serve.
We are sorry for the inconvenience created!
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