When did you accidentally close out your Tab?
And when did the rep restore your tab payment?
Hello Dennis my tabewas put on my bill and closed on Sept 29 the Tabl was restore to account on October 31 I was advised by business chat that my bill going forward for 2 lines would be 72.50 at that time the bill is now showing 186.00 dollars due and totaaal bill of 1785 dollars Thank you
An agent closed out the tab when they offered my 15 per month on my suspension while travelling never telling me I would have to pay full tab balance
Dennis so bill bill shows a 15 dollars plan which the Lady on Bussiness Chat said they got for for me and 16.25 tab charge ( where as orginally after the firts agent it showed 0 ) for both lines it also shows 51 dollars in late for and the total of 1785
When you login to your self serve and download your detailed pdf ebill, how much does it show owing and what charges does it show on it?
Also what is the date on the detailed pdf ebill
Hi Dennis
Balance forward from your last bill ....................................... $1,702.80
This reflects payments of $65.00
New charges Mobile services $37.00
Other charges and credits $51.08
Taxes $4.81
Total new charges ................................................................... $92.89
Total due............................................................$1,795.69
Hello The tab does noyt reflect on the bill
Remainin tab balance
-260
16 months remaining
Tab Bonus -456.53
Tab Bonus reduction -28.54
Tab charge 16.25/ month
That is the same for both lines
but the tab charge does not appear on the bill
Thank you Dennis
When you login to your self serve and download your detailed pdf ebill, what is the date on the detailed pdf ebill?
What you pasted is not the detailed pdf ebill. It is just the high level summary of your bill.