Koodo Community

bill was paid twice in the month of august by using creditwand debit card

  • 26 November 2022
  • 1 reply
  • 64 views

Hi, I have koodo mobile network. I paid 44.80 twice in the month of august through my debit and credit card. Student banking plan is my debit card and scene visa is my credit card. Please refund the money for back 


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1 reply

Userlevel 7
Badge +4

Firstly, please don't post any personal in the forum.

Regarding your payment, did you do it yourself? If you are a postpaid customer, they probably can refund but you would have to contact Koodo directly and ask a rep to assist. 

You could also keep the money there to pay for the next bill.