Bill is higher than expected

Hi my bill has increased it also indicated that I have new tc access which i did not request (apple etc) I already have all of this, please remove

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Userlevel 7

+4

Did you check your EBill to see what caused the increase?

I see many times the monthly credit got expired and the customers bill got increased.

And what is "new tc access"?

Userlevel 7

+4

Hi @mcneillk

We have checked and we see that Stream+ has been added on in January in self serve. Just to confirm, you are not aware of those changes?

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