Koodo Community
Question

Bill credit being applied to my account?

  • 1 June 2023
  • 1 reply
  • 65 views

Hi,

I recently upgraded my phone and phone plan, after seeing the phone I wanted (Pixel 7) was eligible for a bill credit (“up to" $182.50 I believe – I forget the exact amount). This was listed separately from a large ($300+) tab bonus that was also being offered.

While completing the checkout process, I saw no more mention of this bill credit. 

Is a bill credit being applied to my account following this upgrade?

Thank you!


This topic has been closed for comments

1 reply

Userlevel 7
Badge +4

Did you select the $62 50GB plan or a different one?

It appears to only be applicable on certain plans.


If applied properly you should’ve seen mention of it on the bottom during checkout.