I just transferred our service from another provider. We signed up end of December for a $39 plan. I’m being charged a full $49 (after tax and fees) for just Dec 27-30. There aren’t supposed to be activation fees. We just set the phone up today (Jan 3) Can you explain and how to I get support for this?
Have you taken a look at your pdf ebill? This should show the full breakdown down of charges.
It should be something like a partial charge for Dec 27-30 + your next month of Dec 31 - Jan 30.
So like $4-5 for the partial month, $39 for the next month, plus tax.
You are right! They just included the partial month in with the next. Thank you!
This link gives more info you need it but yes that’s it:
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