Koodo almost sold me on their streaming package. The sales person never said that there would be commercials, I noticed that before I activated any of the channels but after I verbally agreed to the package. This is 5 months ago, I have been getting charged ever since, My self serve page has said that the request is being processed , it’s said this for 5 months. I battled Koodo bots for what seemed like an aeon to get ahold of a human who apologized said I’d get credited and the problem fixed but the problem persists and I am still being charged for a service I do not want and have not used..

Either someone with some the power makes this right or I dip. Not sure what else to do at this point.