Question

April Invoice Corrupt

My April Invoice will not open. I was able to download and view the March invoice that I had not viewed yet. Please fix the file. Thank you.

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Userlevel 7

+4

Is today your billing date? Sometimes it takes 1,2 days for the system to be updated

Userlevel 7

+4

Hi there @Mits

The invoice should be able to be viewable and downloadable by now. If it still continues, I will share a few steps to troubleshoot.

1: Clear the cache and cookies, reboot the browser and try again.

2: Try a different browser or device, if possible.

Let us know if you are able to see it by now.

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