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Hi, can a rep please look into this for me ? Thanks in advance.

I too have incorrect credit amounts. Signed up for the $30, 20 gig deal, currently seeing $17.70  & $4.42 as the total monthly credits. 

Also, i could not sign up with my koodo self serve registered email as was repeatedly getting an error upon registration for this community. I had to create a new email address with a different domain just to post here,  so will have to forward my correct info. Thank you.

Hello there, I’ve flagged a rep for you. No need to contact Koodo by another means now that your post has been flagged. Reps come and go on the community and they’ll be in a better position to help you, right here on the community. Keep in mind it might take some time for them to answer but a flagged thread is an answered thread.  

Sorry for the inconvenience.


@Corisco - Unfortunately, since you were having issues logging into the Community with Self Serve, I am unable to find your account. Please take a look at your private messages


Thank you very much @Robert T @Chris Koodo  ! For resolving issue. 👍