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Are you eligible to claim tax exemption on your Koodo Mobile bill? If so, you've come to the right place! Here's everything you need to know about the process.

First off, let's start with what the tax exemption is for. The tax exemption is for customers who are eligible to receive credits for bills due to their tax exemption status. This could include indigenous customers with Indian status or Consular Officials/Diplomats.

To apply for tax exemption, you'll need to follow these simple steps:

  1. Download and print the Koodo Tax Exemption PDF bellow

  2. Fill it out the form

  3. Scan the completed form and the required pieces of identification.
    Please note that third-party mobile scanner applications are accepted.

  4. Email the scanned documents to taxexemption@koodomobile.com 

Please note that you must include a photocopy of both sides of your Certificate of Indian Status Card if you are applying as a First Nations individual or your Identity Card issued by the Canada Department of Foreign Affairs if you are applying as a Consular Official/Diplomat.

Lastly, please be advised that there is a 14 business day turnaround time upon receipt of the form. Keep in mind that you must continue to pay the full amount of your invoice, including taxes, until the application is approved. Note: The effective date cannot be backdated and must be set to today's date.