Hello
I lost my phone Sunday which means I lost my SIM always
I went to a Koodo store today to get a new SIM
The sales associate charged me $60 for a SIM I asked her why the SIM was so much she said that was the cost
I am furious I was stuck because I need my phone for work
Please help
Thank you
Dan
It should be $10?
Do you have a receipt? What does it say?
Which location is it?
I would go back and get explanation and refunds.
Mayumi
I googled escalating a Koodo compliant and I found this article
https://www.telus.com/en/about/resolve-a-concern
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