I’m trying to put my phone plan on a seasonal hold, but the page just refuses to load. It won’t move to the next step at all. I’ve already tried different browsers, incognito mode, and even different devices, but nothing works. Is there another way to activate the seasonal hold?
Solved
Seasonal Hold Page Won’t Load
Best answer by Dennis
Let me flag a rep for you.
Make sure you are logged into the community with your koodo self serve account
This topic has been closed for replies.
Let me flag a rep for you.
Make sure you are logged into the community with your koodo self serve account
+4Hi
We are sorry to hear that you are having issues activating the seasonal hold plan!
Just to double check, are you using any VPN?
Hi
We are sorry to hear that you are having issues activating the seasonal hold plan!
Just to double check, are you using any VPN?
Hi, I’m not using VPN
+4
We have just sent you a PM so we can confirm some more details and further assist, please check your community inbox when you get the chance.
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