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Question

want to get different modem

  • May 6, 2026
  • 2 replies
  • 23 views

Im Koodo internet customer. Sadly the setup provided by Koodo isnt working for me on full potential. I want to replace modem/wifi booster that i was given with modem/router combo, since i have bunch of wired connections. What information do i need to check to know if  modem i want to buy would work with koodo internet? my internet is via tv cable.

2 replies

Dinh
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  • Mobile Master
  • May 6, 2026

Unless your modem is actually defective, they will likely only replace it with a similar model. I don’t think they’ll provide an upgraded version if your current one is working normally.

Regarding your question about needing more LAN ports, you might want to look into an Ethernet switch. it’s the best way to increase your available wired connections

 


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  • Mobile Master
  • May 6, 2026

Koodo doesn't have a router and modem combo, they are always separate devices. 

You can get your own router and set aside the Koodo router (don't lose it though as you will still need to return it when you cancel) however you will need to use a koodo modem.