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Question

internet droops randomly

  • May 5, 2026
  • 3 replies
  • 31 views

Hello I am facing some issues with my kood home internet and I am wondering if anyone is facing the same issue here . ?  I have 100gig plan. 

3 replies

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  • Mobile Master
  • May 5, 2026

Hi there,

Have you tried following the steps outlined in the article here to troubleshoot the connection issues? If you go through the recommended actions this may help. Why is my Wi-Fi and internet slow? | Koodo Mobile

If you haven’t yet, I would also recommend downloading the Koodo internet app and using its troubleshooting tool and it can let you know if there is an issue with the service. Troubleshooting with the Koodo Internet app | Koodo Mobile


  • Author
  • May 5, 2026

The issue seems to start yesterday afternoon after a nice experience with the Koodo home Internet for about 5 month since I have been subscribed for it 

 


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  • Mobile Master
  • May 5, 2026

Have you tried restarting the router and see if it fixes the issue?